Frequently Asked Questions

 

What is a worry stone?

A worry stone is a smooth stone that has an indentation meant to rub your thumb on! Worry stones have been around for centuries, and are a great "fidget toy." Having a worry stone can help ease anxiety when rubbed. 

How long will shipping take?

We strive to ship items out in a timely manner, but with that said, it can take up to 3 weeks to get your items. Sometimes we have stock readily available, but generally our items are made to order. 

How is shipping handled?

Handmade items ship directly from Fablecraft, while printed-to-order items ship from our production partner. Orders containing both may arrive in separate packages, and shipping charges may be combined at checkout. Shipping rates will be calculated at checkout. 

What is included with my worry stone?

You'll have your new friend along with a pet rock carrier and an adoption certificate! 

What is your return policy?

All sales on handmade items are final, and we do not accept returns on them. Please e-mail about an issues you may have with any print-to-order items. 

What are the worry stones made from?

We make our pet rock worry stones out of high quality polymer clay! 

Why doesn't my worry stone look exactly like the picture?

Everything is hand made, and even though we do our best to make everything look as similar as possible, sometimes they will look a bit different! If there is anything about your new friend that is just not up to par, please give us a message via the contact form, and we can work with you to make sure you're 100% happy!